Shipping & Final Sale Policy
Ordering and fulfillment are temporarily unavailable. No shipment will be accepted until the site banner confirms that checkout is available.
Order journey
Clear status from payment to delivery.
- 01Payment confirmedThe order enters review.
- 02FulfillmentItems are checked and prepared.
- 03Carrier acceptedTracking becomes available.
- 04DeliveryReport qualifying issues within 48 hours.
U.S. shipping
Shipping is temporarily unavailable while checkout security is finalized.
When checkout is enabled, the cart will show the available U.S. shipping method and exact charge before payment.
Changes and cancellations
Contact support immediately with the order reference. A change or cancellation is not guaranteed after payment and cannot be accepted after fulfillment begins or a parcel enters carrier possession.
Returns and refunds
Research materials are final sale because returned material cannot be verified or restocked.
Verified damage, missing items, and fulfillment errors must be reported within 48 hours of carrier-recorded delivery with the evidence described on this page.
Nothing limits a right or remedy that applicable law does not permit us to exclude.